Travelweek: What does it imply to you, as the proprietor of Area of interest Vacation Group, and to your crew, to gain this award?
Sproule: “It was an outstanding honour and a total shock for the Market Vacation Group staff to win this awesome award. It validates the path that we have been on for the final ten years, focusing on specialized ‘niche travel’, and not attempting to be a full-provider agency that guides every little thing for every person. We constructed a team 1st, anticipating the developing need for seasoned advisors who can give advice dependent on individual ordeals traveling with these luxurious brands. Just as essential, we turned down vacation that did not match our enterprise design, with a apparent eyesight in mind of what the upcoming could glimpse like if we could target on what helps make funds in the prolonged expression.
Travelweek: ATC noted that Specialized niche Travel Team was honored in portion for its innovative offerings, shopper support, and artistic internet marketing. Can you give us with some illustrations?
Sproule: “Our modern offerings are twofold. To start with we provide advisor-escorted teams to places like Tuscany, Ireland, Morocco, France, and many others. Our advisors really get to know the shoppers throughout the booking method, so that by the time we embark on these large group journeys, absolutely everyone feels like they are traveling with their best buddy. We also have hosted Tunes River Cruise Groups with AmaWaterways.“Many advisors supply extraordinary shopper support to our consumers. By concentrating on luxury journey and turning away air-only bookings, our advisors have a lot more time to mail out ticket wallets, baggage tags, bon voyage and welcome residence email messages. We’ve also started using Zoom and Google Satisfies when a confront-to-facial area conference is necessary, including when shoppers are in a spot enduring a journey emergency.
“As for creative internet marketing, promotion can in some cases be a black hole that swallows income, so we mainly use social media and a weekly newsletter that I compose. I am not a travel author, and they may not be fantastic, but they have an opening charge of in excess of 50%. It’s a scenario of ‘Ready, Fireplace, Aim’ – recall, in excess of-investigation potential customers to paralysis!”
Travelweek: You stated that Delta has added two times-every day direct flights out of Halifax to LaGuardia beginning in June 2024, and Icelandair is on its way back again starting off in May 2024. Additional carry, which is terrific! Are there any gaps in carry out of YHZ that you’d continue to like to see crammed, and can you inform us what is advertising particularly perfectly for your agency in 2024?
Sproule: “The Delta flight to New York is incredible, but I have found that they really do not present connectivity from LaGuardia to Europe, Hawaii, or South The us. It will be exceptional for journeys to New York or other U.S. cities and fantastic for Nova Scotia Tourism, but won’t support us get clientele to Europe or unique locations. The Icelandair flight will be fantastic for most of northern Europe.
“We are all hoping that WestJet provides back our immediate flight to Dublin, Glasgow or Paris. What I really feel we are lacking is a direct flight to Portugal, Spain, Greece or Italy. I assume the best solution would be a direct flight to Lisbon, presented the favourable traveling time from Halifax.
“If Air Transat could provide a Montreal – Halifax – Lisbon flight that would be perfect!
“Our river cruise groups with AmaWaterways are marketing pretty properly, and lots of of our advisors now have a loyal next of customers who want to go on a new group journey with them just about every yr. Our escorted groups fill up speedily, but it took decades to make that loyalty. Not all advisors make terrific escorts and hosts you will need the proper identity and ability set.”